What is a Confidential Resource?

A confidential resource means that information shared is protected by federal and state laws and cannot be shared without your explicit permission. You are welcome to contact one of the university’s confidential resources to learn about your reporting options, available support services, and resources.

Confidential Resources for Students  |  Confidential Resources for Employees


Privacy and Confidentiality are NOT the same:

University employees have different obligations and expectations when students disclose information to them.

Some employees are expected to keep information private, meaning that it will only be shared internally with other University employees who need to know (like the Title IX coordinator or a crisis advocate) and generally would not be shared externally. Designated reporters and student directed employees are typically expected to keep student information private.

Other employees are expected to keep information confidential. Confidential employees typically are guided by state and federal law that requires that they not share information without permission from the student or as otherwise permitted or required by law. Conversations with confidential employees are generally privileged and therefore have additional protections under state and federal law. This means that information disclosed to a confidential employee is not subject to disclosure in many instances. Psychologists, counselors, psychiatrists, physicians, nurses, advocates, the Ombudsperson are some examples of confidential employees. (Note that conversations with the Ombudsperson are not privileged.)

Confidential employees are not required to make a report to the Title IX office and will typically not share information without your permission. However, they may be required or allowed to share information in certain circumstances. For example, if a court order is presented, if they have reason to believe that a student is at high risk for suicide or violence toward others or if a minor is being abused.

Confidential employees do not all have the same legal requirements, exceptions or protections relating to confidentiality and privilege. Click on the links below to learn more about the confidentiality practices of these resources:

What do confidential employees do with students’ information?

Click on the links below to learn more about the confidentiality practices of these resources:

Will confidential employees contact students’ parents?

No. Confidential employees will generally not contact a students’ parents.

What if a confidential employee has multiple roles on campus (teach/oversee clinic, graduate student counselor/GE teaching class)?

Generally, confidential employees are always confidential for purposes of UO’s reporting policies, regardless of what role they are filling on campus. This means that confidential employees will generally not share information that they learn with UO’s Title IX coordinator. However, if a confidential employee is also a supervisor, he or she is required to report workplace harassment in certain instances. It is also important to understand that conversations with confidential employees that occur outside of their professional role are not privileged.

Why aren’t Student-Directed employees also confidential?

It is very important to understand that a Confidential Employee (as described above) is a very specific term that implies a greater ability to protect information that is disclosed. A confidential resource means that information shared is generally protected by federal and state laws and typically cannot be shared without the explicit permission of the person who shared that information, or unless someone is ordered to share that information by a court or other legal authority. Student-Directed employees may offer greater privacy because they are generally not required to report certain information to the university. However, any information that the employee receives may still be accessed by university or court proceedings. This means, for example, that the employee could still be called as a witness or required to turn over any related documents or notes the employee keeps.

Who are confidential employees?

To talk with someone and receive support and assistance in a confidential setting contact any of the confidential resources listed on this site.

Crisis Intervention and Sexual Violence Support Services
24 hour crisis: 541-346-7233
Office: 541-346-8194
Location: 164 Oregon Hall

Interpersonal Violence Team at University Health Center
24 Hour Crisis Line: 541-346-2770 (then dial 1)
Office: 541-346-2770 (Monday–Friday, 9 a.m.–5 p.m.; Saturday 10 a.m.–2 p.m.)
Location: 1590 E. 13th Ave., Eugene, OR 97403

Student Survivor Legal Services
To schedule an appointment: 541-346-4666 or online
E-mail: dvattorney@uoregon.edu*

* - This email is not subject to attorney-client privilege and may be considered public record.

Office of Student Advocacy
To schedule an appointment: 541-346-3722
Email: osa@officeofstudentadvocacy.org
Location: EMU Room 337

Ombuds Program
To schedule an appointment: 541-346-6400
Email: ombuds@uoregon.edu
Location: 1685 E. 17th Avenue

Sexual Assault Support Services (Off-Campus)
24 Hour Crisis & Support Line:541-343-7277 (SASS) or 1-800-788-4727
Website: sass-lane.org

Womenspace (Off-Campus)
24 Hour Crisis Line: 541-485-6513 or 800-281-2800
Office: 541-485-8232
Location: 1577 Pearl Street, Eugene, OR (Monday–Friday, 10 a.m.–3 p.m.)

Call to Safety (Statewide Resource)
24 Hour Crisis Line: 1-888-235-5333
Website: calltosafety.org

RAINN (Rape Abuse and Incest National Network) (National Resource)
24 Hour Crisis Line: 800-656-HOPE (4673)
Website: RAINN.org

Employee Assistance Program
Hotline: 800-433-2320
More Information

Ombuds Program
To schedule an appointment: 541-346-6400
Email: ombuds@uoregon.edu
Location: 1685 E. 17th Avenue

Sexual Assault Support Services (Off-Campus)
24 Hour Crisis & Support Line:541-343-7277 (SASS) or 1-800-788-4727
Website: sass-lane.org

Womenspace (Off-Campus)
24 Hour Crisis Line: 541-485-6513 or 800-281-2800
Office: 541-485-8232
Location: 1577 Pearl Street, Eugene, OR (Monday–Friday, 10 a.m.–3 p.m.)

Call to Safety (Statewide Resource)
24 Hour Crisis Line: 1-888-235-5333
Website: calltosafety.org

RAINN (Rape Abuse and Incest National Network) (National Resource)
24 Hour Crisis Line: 800-656-HOPE (4673)
Website: RAINN.org